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Seven Aspects Of Performance Management



Seven aspects of performance management you need to consider as critical in making performance management more effective.

  1. Formulation of an effective performance management policy and framework.
  2. Getting to know and understand the job functions of all employees. This also involves empowering employees to an extent in which case they can make day-to-day decisions about their jobs.
  3. Understanding the link between employees' jobs and the organization's goals.
  4. Monitoring employees' performance on a daily basis.
  5. Measuring employee performance. This requires determining performance measures.
  6. Reducing / getting rid of things that hinder or prevent good performance.
  7. Teamwork between supervisor and subordinates (employees) in improving performance.

Job functions are found in the respective job descriptions.

Determine what is "good performance" in the context of your organization's activities. Also determine what is considered "good performance" on the part of employees.

Teamwork requires cooperation, patience and mutual understanding.

What do you expect to attain by abiding by the seven aspects of performance management?

Among your objectives may include:

  • To link what employees do and the objectives of the organization
  • To bring about continuous improvement that helps the organization reach the next level

These seven aspects of performance management does not exclude other aspects of performance management. It is important to remember that performance management involves both the organization and employees.

Some list out activities starting from recruitment to termination of employees as included in performance management. This appears too wide.

Others consider feedback as the most important aspect. Many managers and employees may find it difficult to acquire the habit of giving regular feedback. A monitoring system - mentioned under #4 - may provide part of the solution.

Every level in the organization's hierarchy needs to perform in harmony with each other. People at the strategic, tactical and operational levels need to move forward together, not against each other or away in different or opposite directions.

These Seven Aspects Of Performance Management does not mention rewards and recognition for work done well. This is important, of course. This involves using performance appraisal results in determining the rewards for each employee.

The concern here is to put in place an effective performance management system that can deliver the expected results.


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