Seven Aspects Of
Performance Management

Seven aspects of performance management you need to consider as critical in making performance management more effective.

  1. Formulation of an effective performance management policy and framework.
  2. Getting to know and understanding the job functions of every employees. This also involves empowering employees to the extent needed to enable employees to make day-to-day decisions in the course of doing their jobs.
  3. Understanding the link between employees' jobs and the organization's goals.
  4. Monitoring employees' performance on a daily basis.
  5. Measuring employee performance. This requires determining performance measures.
  6. Reducing / getting rid of things that hinder or prevent good performance.
  7. Teamwork between supervisor and subordinates (employees) and between employees in order to improve performance.

The job functions are found in the employees' respective job descriptions. Supervisors need to ensure these are up-to-date.

Determine what constitute "good performance" in the context of your organization's activities. Also determine what is considered "good performance" on the part of employees. In most cases, good performance can only mean "better than good".

Teamwork requires cooperation, patience and mutual understanding both vertically and horizontally.

What can you expect to attain by following the seven aspects of performance management?

Among the objectives may include:

  • To link what employees do and the objectives of the organization;
  • To bring about continuous improvement that helps the organization attain the next level.

Other aspects of performance management are not excluded. It is important to remember that performance management involves both management and employees working as a team.

Some people list out activities starting from recruitment to termination of employees as included in performance management. This appears too wide.

Others consider feedback as the most important aspect. Many managers and employees may find it difficult to acquire the habit of giving regular feedback. A monitoring system - mentioned under #4 - may provide part of the solution.

Supervisors' commitment in getting the necessary feedback is crucial. They need to have adequate and timely feedback. Poor feedback hinders effective decision making on the part of supervisors.

Every level in the organization's hierarchy needs to perform in harmony with each other. People at the strategic, tactical and operational levels need to move forward together, not pushing against each other or pulling away in different or opposite directions.

What these seven aspects of performance management does not mention

It is important that you also take into consideration other matters such as the rewards and recognition for work done well. The results of performance appraisal will help you determine the rewards for each employee. The rewards will fail to motivate people if results of performance appraisals are manipulated.

An effective performance management system is one that can deliver the expected results.


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