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Managing Global Human Resources



Empowering People to Drive Productivity


Managing global human resources
becomes one of the priorities if your organization intends to internationalize its business operations.

You need to develop global business objectives and strategies.

At the same time, human resources management require careful planning with the use of the right strategies.

This is strategic management of people in the global arena referred to by some as international human resources management.


Scenario for Managing Global Human Resources
When your organization has globalized business operations, it is open to a mixture of local and foreign influences.

Researches indicate that organizations are not fully equipped when they venture into globalized business.

Human resource is not strategically managed in order to leverage the success of global business organizations.








Challenges to Managing Global Workforce
Are you deciding to expand your business into other countries?

Some had said that organizations must globalize in order to succeed. But not every organization can do so.

Keep in mind that in managing a global workforce you face many challenges.

  • The presence of multicultural workforce requires the right human resource managementstrategy. Mobility of the workforce is another challenge to HR Managers.
  • It is not easy for local managers to transform themselves into international managers overnight. Implementing the right training and development programs before proceeding will help. It takes time to get them ready. Some may never make it.
  • You will face competition from other organizations that are already operating globally or are at the verge of doing so.
  • You need to deal with different regulations depending on the countries where your organization will operate. In addition, different industrial relations issues need careful attention.
  • Implementation of the right remuneration for expatriates is necessary. You also need to resolve taxation and spouse employment issues.
  • Ethics is an area where you need to tread carefully if you want your organization to succeed in the global arena.
  • You face additional challenges with the emergence of open or free trade "zones".

Tips on Successfully Managing Global Human Resources
  1. Develop flexible international human resource policies in order to succeed. We are talking about development of core values, corporate culture while also taking local into consideration.
  2. Ensure good understanding of multi-cultural workforce to improve communication. Clearly understand matters regarding different values, meaning of expressions and gestures, sensitivities, and so on.
  3. Get to know the complexities of doing international business.
  4. Inculcate a global orientation among employees.
  5. Know the ethical values under the different cultures before proceeding to globalize your business.


Effect of Globalization on Employee Relations

The complexities in doing global business influence the way you manage employee relations.

You need in-depth understanding of its various aspects.

Study and understand the inter-play between different cultures and the necessary actions required in strategically managing a globalized workforce.

It is due to the effects of globalization on human resource management that it is a hot topic.



Further Cultural Considerations in Managing Global Human Resources
Culture has impact on:
  • effectiveness of communication mainly due to different belief systems
  • ethics where the standards of right and wrong behaviors can differ from country to country and from groups to groups
  • extent of trust where, for example, family members are more trusted than strangers
  • management style which may vary from situation to situation or needs to change to effectively manage people of different ethnic and cultural background
  • equal employment opportunity which may not work under some cultures and requires knowledge of the different status of groups of people in some countries
  • performance appraisal where it will not work under some culture, and where differing considerations in performance criteria, and feedback exist
  • training and development which requires sensitivity to local, national and corporate culture
  • compensation where the national culture may come into play
  • industrial relations that vary around the globe

Strategic Planning is Critical to Global Success
Managing global human resources is a complex matter. It is not easy.

Preparing a strategic plan is vital. Failure to plan can result in high costs. It can alienate local, expatriate and foreign employees.

Therefore, pay extra attention to HRM objectives ensuring these are tied to global strategic business objectives.

Also, don't overlook cultural diversity and other challenges that permeate every aspect of doing international business.





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