Use Human Resource Manual to Communicate with Employees
The Human Resource Manual is an important communication tool. If properly drafted, this would state all the important policies on human resources in your organization. It is an important reference document for both management and employees.
Some call it a Policy and Procedures Manual or an Employee Handbook. Are these two documents the same?
The HR Manual usually contains the following provisions:
Welcome statement from the chief executive officer (CEO) or managing director
Another important policy is on Code of Ethics that specify what are right behaviors in the workplace.
Acknowledgment by Employees
Every employee has to acknowledge receipt of a copy of the Human Resources Policy Manual. This is to ensure that employees will have first-hand information on the organization's HR policies. You can use an “I Agree Form” for this purpose.
Importance of Written Policies
Having the policies in written form promotes understanding of policies among management and employees. People can always refer to the Human Resource Manual whenever there are doubts or disputes.
provides the framework governing the relationship between your organization and its employees.
gives guidance for managers and employees on work expectation and other aspects of work
is becoming a business necessity
Organization's Vision, Mission and Values
It is good if your Human Resource Manual states the vision, mission and values by which your organization carries out its business activities.
A Vision Statement indicates what your organization wants to be in the short-term and long-term. This is a "moving target" that is capable of being attained but moves further as your organization reaches it.
A Mission Statement outlines what your organization is NOW. It includes your customers, critical processes and desired level of performance. Management and employees are internal customers, others external customers or stakeholders.
Values reflect your organization's culture and priorities. They include ethical values such as integrity and honesty. They relate to the standards of service provided such as speed, accuracy and goodwill.
Determine how detailed your Employee Handbook or Manual should be.
Insert lengthy provisions as Appendices. Make a brief statement inside the main body of the Handbook. Specify where employees can obtain or access the full version or detailed information.
Communication and Implementation of HR Policy Manual
Clearly explain to every level of management and employees.
Do this before the Policy Manual is implemented. Give further explanation after this if necessary.
Give a copy the Human Resource Manual to every employee and record receipt of it.
HR Management Ethical Standards
Apart from the Employee Handbook organizations especially those that have the intention to expand operations worldwide need to implement an HR Code of Ethics that takes into consideration international ethical concerns.